Terms & Conditions

Overview

The official Pemlix Terms and Conditions describe the contract framework between the Client and Pemlix Technology Solutions Pvt Ltd for services, data, and leads. The document states that client requests and written order confirmations form the basis of the relationship and that these terms take precedence unless varied by written agreement.

Key Definitions

The source PDF defines terms including Company, Client or Buyer, Contract or Confirmation of Order, Survey, Product Questions, Core Questions, Responses, Services or Leads, Data Type, Delivery Date, Order Quantity, Rights, Output, End User, Reseller, and Fee.

1. Agreement and 2. Company Status

The document says it is the entire agreement on the subject matter and supersedes prior representations and communications. It also states that the Company acts as principal, not agent, and that confidential information shared during the contract or pre-contract stage must not be improperly disclosed.

3. Proprietary and Intellectual Property Rights

Pemlix reserves property, copyright, database rights, and related intellectual property rights in the data, survey, and product questions. Buyers must notify Pemlix if they become aware of unauthorized use of any part of the data.

4. License

The official terms explain that the license starts on the effective date and may terminate on notice or specified events. They describe permitted use of data for direct marketing, state that the client accepts rental or one-time-use limitations, and specify how End Users and Resellers may use licensed data.

5. Company Obligations

Pemlix states that it will deliver data as specified in the order confirmation, may supply data in installments, and will only be obliged to supply replacement data for invalid records proven to equal or exceed 10% of supplied volume. The source document also sets out complaint handling, return windows, and confidentiality of product-question data.

6. Buyer Obligations

The PDF places multiple obligations on the buyer, including proper internal business use, compliance with marketing and data-protection laws, timely provision of question criteria, protection of confidential information, appropriate use of purchased data or leads, and restrictions against unauthorized resale. It also includes indemnity language and acknowledges seed or dummy data for control purposes.

7. Delivery and 8. Payment

Clients are required to inspect delivered data promptly and notify Pemlix of alleged defects in writing or by email within the defined time window. The terms also cover pricing, VAT treatment, fixed-fee arrangements, additional data, claims under net names agreements, and interest on late payments.

9. Rejection or Cancellation and 10. Warranty / Limitation of Liability

Once an order confirmation is approved and supply has begun, later cancellation may leave the client liable for the full cost. The document also states that Pemlix does not guarantee conversion, sales outcomes, completeness, or accuracy of data, and limits liability for a range of commercial losses and third-party duplication issues.

11. Termination, 12. Severance, 13. Waiver, 14. Notices, 15. Governing Law

The source terms allow termination for serious breach, failure to pay, or specific pre-supply termination events, while preserving accrued rights and liabilities. The document also includes severance and waiver clauses, notice rules, and states that disputes are governed by Indian law with non-exclusive jurisdiction in the courts of India.

Contact

Questions about these terms can be directed to sales@pemlix.com.